Frequently Asked Questions – Private Airport & Ski Transfers
Find answers to the most frequently asked questions to plan your transfer in Lyon, to airports, or to the Alpine ski resorts with complete peace of mind.Vehicles & Service
• Is my transfer private or shared ? All of my transfers are strictly private. Your group or colleagues will be the only ones on board the vehicle. There is no sharing, no waiting in lines, and no additional stops until you reach your destination. • Do you operate all year round ? Yes, I provide transportation services in all seasons. This includes train station and airport transfers, professional business travel, summer tourist trips (cycling, hiking), and transfers to ski resorts in winter. • I cannot find my destination on your pricing page ? Do not worry. Simply submit a request using the online form. I will check my availability and send you a personalized, fixed price quote, usually within 24 hours.Luggage & Special Items
• What is the standard luggage allowance ? Each passenger is entitled to one standard-sized suitcase or bag, as well as one piece of hand luggage. Please be sure to specify the volume when making your request so that the space on board my premium SUV is perfectly adapted. • Can I travel with skis, snowboards or bike boxes ? Yes, your sports equipment is welcome at no extra charge. Skis, snowboards, and bike bags are accepted. Please specify this when requesting a quote so that I can prepare the vehicle or the appropriate trailer.Logistics, Delays & Cancellations
• What happens if my flight or train is delayed ? I monitor flight and train statuses in real time. If your flight or train is delayed, your pickup time is automatically adjusted. You do not need to worry; I will be there when you arrive at no additional cost. • How do payment and cancellation work ? Once your request is manually validated by me according to my schedule, I will send you a 100% secure online payment link via SumUp. Trip modifications are free of charge up to 24 hours before departure (subject to availability). In the event of a cancellation more than 48 hours in advance, your deposit will be fully refunded (excluding transaction fees).
Frequently Asked
Questions – Private Airport
& Ski Transfers
Find
answers
to
the
most
frequently
asked
questions
to
plan
your
transfer
in
Lyon,
to
airports,
or
to
the
Alpine
ski
resorts
with
complete peace of mind.
Vehicles & Service
•
Is my transfer private or shared
?
All
of
my
transfers
are
strictly
private.
Your
group
or
colleagues
will
be
the
only
ones
on
board
the
vehicle.
There
is
no
sharing,
no
waiting
in
lines,
and
no
additional
stops
until
you
reach
your
destination.
•
Do you operate all year round
?
Yes,
I
provide
transportation
services
in
all
seasons.
This
includes
train
station
and
airport
transfers,
professional
business
travel,
summer
tourist
trips
(cycling,
hiking),
and
transfers
to
ski
resorts in winter.
•
I
cannot
find
my
destination
on
your
pricing page
?
Do
not
worry.
Simply
submit
a
request
using
the
online
form.
I
will
check
my
availability
and
send
you
a
personalized,
fixed price quote, usually within 24 hours.
Luggage & Special Items
•
What
is
the
standard
luggage
allowance
?
Each
passenger
is
entitled
to
one
standard-sized
suitcase
or
bag,
as
well
as
one
piece
of
hand
luggage.
Please
be
sure
to
specify
the
volume
when
making
your
request
so
that
the
space
on
board
my premium SUV is perfectly adapted.
•
Can
I
travel
with
skis,
snowboards
or
bike boxes
?
Yes,
your
sports
equipment
is
welcome
at
no
extra
charge.
Skis,
snowboards,
and
bike
bags
are
accepted.
Please
specify
this
when
requesting
a
quote
so
that
I
can
prepare
the
vehicle
or
the
appropriate
trailer.
Logistics, Delays & Cancellations
•
What
happens
if
my
flight
or
train
is
delayed
?
I
monitor
flight
and
train
statuses
in
real
time.
If
your
flight
or
train
is
delayed,
your
pickup
time
is
automatically
adjusted.
You
do
not
need
to
worry;
I
will
be
there
when
you arrive at no additional cost.
•
How
do
payment
and
cancellation
work
?
Once
your
request
is
manually
validated
by
me
according
to
my
schedule,
I
will
send
you
a
100%
secure
online
payment
link
via
SumUp.
Trip
modifications
are
free
of
charge
up
to
24
hours
before
departure
(subject
to
availability).
In
the
event
of
a
cancellation
more
than
48
hours
in
advance,
your
deposit
will
be
fully
refunded
(excluding
transaction
fees).
